Return Policy
Home fragrance products are very personal by nature. We hope every order from House of Bellingham feels thoughtful, refined and worthy of the space it is placed in. Because our products are fragrance-based and thoughtfully produced in small batches, we are not currently able to accept returns or exchanges, and all sales are considered final.
Selecting fragrance for a home is a personal experience, and scent perception naturally varies from person to person and from space to space. For that reason, we hope you use our fragrance descriptions and find them helpful. If you need help or additional guidance, please contact us.
Of course, if something arrives damaged, incomplete, or not as ordered, please contact us within 48 hours of delivery at inquiries@houseofbellingham.com. Please take a few photos and include your order number so we can review your situation. Once reviewed, we’ll determine the most appropriate resolution, which may include a replacement item or store credit.
Please note that shipping timelines are outside of our control once a package has been accepted by the carrier. While we will always do our best to assist when possible, we cannot issue refunds for carrier-related delays, transit disruptions, or packages marked as delivered.
Thank you for supporting House of Bellingham. We truly appreciate every order and are honored to have our fragrances become part of your atmosphere.
With gratitude,
Nicole and Donna